Frequently Asked Questions
What size storage unit should I get?
Black Tail Storage offers a diverse selection of storage units designed to meet our customers’ unique requirements. Feel free to contact us today or explore our Self-Storage Size Guide for assistance in selecting the perfect unit size for your needs.
How do I reserve a unit?
Check availability in your selected unit size here or call us today!
What if I need to change my unit size?
Reach out to us via phone or email and we can discuss available sizing options.
Is there a waitlist if all the units are full?
Yes. We will contact you if a unit becomes available in your selected size.
What happens if I don't pay my bill on time?
You will be locked out of the gate and be charged a late fee.
What is Black Tail's move out policy?
Please contact us when you’re ready to move out and ensure the unit is empty and the lock is removed.
How do I pay my bill?
Visit our online payment portal here.